Privacy Policy
Last updated: March 2025
Introduction
Teluna ("we", "our", "us") operates teluna.co and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with applicable data protection laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect information you provide directly (e.g., name, email, message content when you contact us), information collected automatically (e.g., IP address, device type, browser, pages visited), and cookies or similar technologies. We do not sell your personal information.
How We Use Your Information
We use your information to respond to inquiries, improve our services, send relevant updates (with your consent), analyze site usage, prevent fraud, and comply with legal obligations. We process data based on consent, contract performance, legitimate interests, or legal requirements.
Cookies and Tracking
We use essential cookies for site functionality and may use analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Contact form submissions are retained as needed to handle your request and for legitimate business purposes.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your data; object to or restrict processing; and withdraw consent. EU/EEA residents may lodge a complaint with a supervisory authority. California residents have additional rights under the CCPA. To exercise your rights, contact us at hello@teluna.co.
Data Sharing
We do not sell personal information. We may share data with service providers who assist our operations (e.g., hosting, analytics) under appropriate agreements. We may disclose information if required by law or to protect our rights.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.
Contact
For questions about this Privacy Policy or your personal data, contact us at hello@teluna.co.